Medellín and the Aburrá Valley · Monday to Friday, 8:00 a.m. to 4:00 p.m. · Saturday, 8:00 a.m. to 1:00 p.m.

Support and supply

Hardware, Software and Supplies

The right technology for your company, with expert advice and warranty

Hardware, Software and Supplies tailored to your business

Buying equipment on price alone, without considering how it will be used, ends up costing more: computers that fall short, licenses you don't need and warranties that are hard to claim.

We help you choose new or used computer hardware, parts and spare parts, peripherals, network equipment, printing supplies and software licenses that balance quality, price and fit with your operation. And we don't disappear after the sale: we provide after-sales support and handle warranty claims.

The result: technology investments that perform, last and are backed by real support.

Hardware, Software and Supplies for businesses in Medellín

Benefits

What your business gains

Comprehensive advice

We recommend exactly what you need, based on usage, budget and your company's growth plans.

Carefully selected products

Equipment and software that balance quality, price and adaptability.

Clear warranty

New equipment with a 1-year manufacturer warranty and used equipment with a 6-month warranty, in accordance with Decree 735 of 2013.

After-sales service and warranties

We support you after the purchase and handle warranty claims for you.

Technical backing

Your equipment can be covered by our technical support from day one.

Carefully selected products that balance quality, price and adaptability, with comprehensive advice so you get exactly what you need.

Pronetsys value proposition

Service scope

  • Advice on selecting equipment and software
  • New desktop and laptop computers
  • Inspected used equipment with a 6-month warranty
  • Computer parts and spare parts: memory, drives, power supplies, keyboards and more
  • Printing supplies: toner, ink and cartridges
  • Printers, peripherals and network equipment
  • Genuine software licenses, such as Microsoft Office and CorelDRAW, with activation
  • After-sales support and warranty management

How we deliver it

  1. 1

    We understand the need

    We review how the equipment will be used, by whom, and the available budget.

  2. 2

    We quote options

    We present comparable alternatives with their advantages so you can make an informed decision.

  3. 3

    We deliver

    We supply the agreed equipment and software.

  4. 4

    We back you up

    We provide after-sales support and handle warranties whenever needed.

Frequently asked questions

Your questions answered

What warranty does the equipment have?

New equipment has a 1-year manufacturer warranty and used equipment a 6-month warranty, in accordance with Decree 735 of 2013. We help you manage the warranty process.

Do you sell used equipment?

Yes, as an alternative to optimize your budget, always with a 6-month warranty.

Do you sell computer parts and printing supplies?

Yes. We supply computer parts and spare parts, such as memory, drives, power supplies and keyboards, as well as printing supplies such as toner, ink and cartridges. Get a quote from us and we will deliver them or install them in your equipment.

Can you help me decide what to buy?

Yes, advice is part of the service: we analyze how each device will be used and recommend the option with the best balance of quality, price and adaptability.

Do you handle complete technology refreshes?

Yes. We handle everything from the purchase of a single computer to the technology refresh of several departments or locations, and we can complement it with our IT support service.

Related services

IT Support

Business IT support in Medellín: remote and on-site service in the Aburrá Valley, per incident or with ticket bundles, plus preventive maintenance.

View details about IT Support

IT Consulting

IT consulting in Medellín: we assess your technology and chart a cost-effective, scalable roadmap that is aligned with your business.

View details about IT Consulting

Let's talk about Hardware, Software and Supplies for your business

Ready to take your business to the next level? Schedule a free diagnostic session: we review your technology operations and give you a tailored proposal, with no obligation.

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