Medellín and the Aburrá Valley · Monday to Friday, 8:00 a.m. to 4:00 p.m. · Saturday, 8:00 a.m. to 1:00 p.m.

Infrastructure and cloud

Cloud Backup

Protect and manage your information: Cloud backup

Cloud Backup tailored to your business

A damaged disk, ransomware or an accidentally deleted file can bring your operation to a halt and expose customer, employee or patient information. And many companies discover that their backup doesn't work just when they need to restore it.

We design automatic, secure backup plans based on the 3-2-1 scheme: three copies of your data, on two different media, with one of them off-site, in the cloud. We monitor the backups daily, verify their integrity and run periodic restore tests, because a backup is only worth something if it can be restored.

The result: fast disaster recovery, business continuity and information management aligned with Law 1581 of 2012 on personal data protection.

Benefits

What your business gains

3-2-1 rule

Three copies, two different media and one off-site copy in the cloud: the recommended practice to avoid losing information.

Automatic backups

Backups run on a schedule, without depending on someone remembering to do them.

Restore testing

We periodically verify that your information can be recovered, not just that it is copied.

Monitoring and reports

Daily backup monitoring and a monthly compliance report for your management and your audits.

Personal data protection

A managed backup that supports the security measures required by Law 1581 of 2012.

Disaster recovery

After a failure, an attack or human error, you recover your information and resume operations.

A backup is only worth something if it can be restored: that is why we back up, monitor and test the recovery of your information.

Pronetsys value proposition

Service scope

  • Identification of critical information and definition of the backup policy
  • Scheduled automatic backups
  • 3-2-1 scheme with an off-site copy in the cloud
  • Daily monitoring and integrity checks of backups
  • Periodic restore tests
  • Monthly compliance report
  • Storage in the Pronetsys cloud or management on your own platform
  • Help with restoration after incidents

How we deliver it

  1. 1

    We identify

    Together we define which information is critical, how often it should be backed up and how long to keep it.

  2. 2

    We implement

    We set up automatic backups following the 3-2-1 scheme, with secure cloud storage.

  3. 3

    We monitor

    We check every day that backups have run and verify their integrity.

  4. 4

    We test and report

    We run periodic restore tests and send you a monthly compliance report.

Frequently asked questions

Your questions answered

What is the 3-2-1 backup rule?

It is a backup best practice: keep three copies of your information, on two different types of storage, with at least one copy outside the company. That way, a single failure, a theft or ransomware cannot compromise all the copies.

What does backup have to do with Law 1581 of 2012?

Colombia's personal data protection law requires companies to keep information under security conditions that prevent its loss, tampering or unauthorized access. A managed, monitored and tested backup is part of those measures, especially if you handle customer, employee or patient data.

Where are my backups stored?

You choose: store them in the Pronetsys cloud or have us manage the backup on your own platform. In both cases, we apply confidentiality and data processing clauses in accordance with the law.

How do I sign up for the service?

Plans can be paid monthly or annually and are sized according to the volume of information, the backup frequency and the retention period you need.

Related services

IT Support

Business IT support in Medellín: remote and on-site service in the Aburrá Valley, per incident or with ticket bundles, plus preventive maintenance.

View details about IT Support

Let's talk about Cloud Backup for your business

Ready to take your business to the next level? Schedule a free diagnostic session: we review your technology operations and give you a tailored proposal, with no obligation.

Chat with Pronetsys on WhatsApp