Medellín and the Aburrá Valley · Monday to Friday, 8:00 a.m. to 4:00 p.m. · Saturday, 8:00 a.m. to 1:00 p.m.

Consulting and advisory

ERP and CRM Consulting

Organize your company and get to know your customers better

ERP and CRM Consulting tailored to your business

Spreadsheets that don't add up, information duplicated across departments and customers who fall through the cracks are signs that your company needs an ERP or a CRM, or that the one it already has is not being used to its full potential.

We support you through the entire cycle: we understand your processes, help you select the right solution, configure it to match how you actually operate and train your team to adopt it in their day-to-day work.

The result: integrated processes, reliable information in a single system and a better experience for your customers.

ERP and CRM Consulting for businesses in Medellín

Benefits

What your business gains

Selection based on clear criteria

We compare alternatives based on your processes, size and budget, so you choose with information rather than following trends.

Integrated processes

Sales, inventory, purchasing and finance working from the same information.

Better customer relationships

A well-configured CRM lets you track every opportunity so you don't lose customers through lack of follow-up.

Tailored implementation

We configure the system around the way your company works, not the other way around.

Team adoption

We train users and support the go-live so the system actually gets used.

An ERP or CRM only creates value when it fits your processes and your team uses it: that is why we support you from selection through adoption.

Pronetsys value proposition

Service scope

  • Business process discovery and mapping
  • Definition of functional requirements
  • Evaluation and comparison of ERP and CRM solutions
  • System setup and configuration
  • Support with data migration
  • Customizations and integrations with other applications, when required
  • User training and go-live support
  • Optimization of ERP or CRM systems already in place

How we deliver it

  1. 1

    We understand your processes

    We document how each department operates today and what the new system needs to solve.

  2. 2

    We select the solution

    We compare alternatives and recommend the one that best fits your operation and budget.

  3. 3

    We implement

    We configure the system, support the data migration and test the key processes.

  4. 4

    We train and support you

    We train users and support you through go-live until the system is part of everyday work.

Frequently asked questions

Your questions answered

Do you work with a specific ERP or CRM?

Our consulting starts from your processes, not from a brand. We evaluate the alternatives that best fit your operation, size and budget, and recommend the most suitable one.

We already have an ERP but don't make the most of it. Can you help?

Yes. We review how it is configured, identify the processes being handled outside the system and propose configuration adjustments and training so you can get the most out of it.

How long does an implementation take?

It depends on the number of processes, users and locations, and on the quality of your current data. After the discovery phase, we give you a plan with defined phases and scope.

How is the service billed?

Consulting is quoted by the hour, and implementation as a tailored project based on the scope agreed with you.

Related services

IT Consulting

IT consulting in Medellín: we assess your technology and chart a cost-effective, scalable roadmap that is aligned with your business.

View details about IT Consulting

Let's talk about ERP and CRM Consulting for your business

Ready to take your business to the next level? Schedule a free diagnostic session: we review your technology operations and give you a tailored proposal, with no obligation.

Chat with Pronetsys on WhatsApp