Available 24/7
Answers frequently asked questions, routes requests and collects information at any hour, even on weekends and holidays.
Development
AI Chatbots
Serve your customers at any hour, without keeping them waiting
AI Chatbots tailored to your business
Your customers write at all hours and expect a quick reply. When customer service depends only on people, repetitive questions pile up, response times grow and opportunities go cold.
We build chatbots for WhatsApp, your website and ticketing systems that guide users through menus or hold conversations using artificial intelligence (AI), interpret text, images and audio, and connect to your databases and applications. It is the same technology we use on our own support line.
The result: 24/7 service, a human team focused on the cases that truly need it and better-served customers.
Benefits
What your business gains
Conversational artificial intelligence
Understands what users write in their own words and interprets images and audio, depending on the plan.
Integrated with your systems
Looks up and records information in your databases, CRM, ERP or ticketing system.
Lighter operational load
Automates repetitive questions so your team can focus on the cases that need a person.
Live conversations
On the advanced plan, a web dashboard to monitor and manage conversations with each user in real time.
Plans that grow with you
From a menu-based bot to custom solutions with integrations, depending on your conversation volume.
Chatbots that combine analytics and artificial intelligence to deliver personalized interactions, improve customer service and optimize your internal resources.
Service scope
- Conversation flow design based on your customer service process
- Menu-based chatbot or conversational chatbot with artificial intelligence
- Deployment on WhatsApp and on your website
- Interpretation of text, images and audio (depending on the plan)
- Connection to databases and integrations with other applications
- Web dashboard to monitor live conversations (advanced plan)
- Cloud service with support for the duration of the plan
How we deliver it
- 1
We size your needs
We analyze who contacts you, how many people do so and which integrations you need, so we can recommend the right plan.
- 2
We design the flow
Together with your team, we define the menus, responses, tone and the cases that should be handed over to a person.
- 3
We integrate and test
We connect the chatbot to your channels and systems and test it with real cases before going live.
- 4
We support the launch
We review the first conversations and adjust the flow based on actual use.
Frequently asked questions
Your questions answered
What is the difference between a menu-based chatbot and an AI chatbot?
A menu-based chatbot guides users with predefined options and is ideal for providing information and handling simple processes. An AI chatbot converses in natural language, understands open-ended questions, interprets images and audio, and can also use menus when helpful.
Does the chatbot work on WhatsApp?
Yes. We deploy the chatbot on WhatsApp and on your website, and integrate it with ticketing systems and other applications your company uses.
How do I sign up?
It is a cloud service that you can pay monthly or annually. To recommend a plan, we need to know your audience, the expected conversation volume and the integrations you require.
Does the chatbot replace my customer service team?
No, it complements it. It handles repetitive questions and leaves the cases that require personal attention to your team, so they can spend their time on what adds the most value.
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Ready to take your business to the next level? Schedule a free diagnostic session: we review your technology operations and give you a tailored proposal, with no obligation.