No equipment or maintenance
The phone system runs in the cloud: forget about buying and maintaining hardware.
Infrastructure and cloud
VoIP Telephony
Your phone system in the cloud, with no equipment or maintenance
VoIP Telephony tailored to your business
Traditional phone systems are expensive to buy, maintain and expand, and they tie your company's calls to a physical office. When your team works across several locations, communicating well becomes a challenge.
With our virtual VoIP telephony, your company has its phone system in the cloud: a landline or mobile number (DID), as many simultaneous calls as you need and an included bundle of outbound minutes. If you don't have your own phone system, we offer a managed PBX with a welcome menu (IVR) that routes each call to the right extension.
The result: more flexible communications, integrated with your current systems, that grow by adding channels whenever you need them.
Benefits
What your business gains
Landline or mobile number
Receive calls on a Medellín landline number, one from another city where available, or a mobile number.
Grow by channels
Start with what you need and add simultaneous calls as your company grows.
Virtual PBX with IVR
A welcome menu and extensions so every call reaches the right department.
Multiple locations, one phone system
Extensions connected over the internet to take calls from different locations.
A smooth transition
It integrates with your current systems so the switch doesn't disrupt your operation.
Cost-effective, modern business communications, integrated with your current systems for a seamless transition.
Service scope
- DID landline number (subject to availability by city) or mobile number
- Channels for simultaneous calls according to the plan
- Monthly bundle of outbound minutes
- Connection to your existing IP phone system
- Managed cloud PBX with IVR and extensions (optional)
- Plans starting at 2 channels and custom plans for higher volumes
- Technical support during setup
How we deliver it
- 1
We size your needs
We review how many simultaneous calls, extensions and minutes you need, and whether you require international calls.
- 2
We activate
We assign your landline or mobile number and configure the plan's channels.
- 3
We integrate
We connect the service to your phone system or set up the managed PBX with its IVR.
- 4
We support you
We provide support and add channels when your operation requires it.
Frequently asked questions
Your questions answered
Do I need to buy a phone system?
No. If you already have an IP phone system, we connect it to the service. If you don't, you can sign up for our managed cloud PBX, which includes the extension menu (IVR) and its administration.
What is a channel?
A channel equals one simultaneous call: if your company needs to handle two calls at the same time, it requires two channels. Plans start at 2 channels and you can add more whenever you need.
Can I have a Medellín landline number?
Yes. Each plan includes a DID number that can be a landline or a mobile number; for landline numbers, we check availability in the city you need.
How is the service paid?
It is a cloud service that you can pay monthly or annually. Minutes beyond the included bundle and international calls are quoted separately.
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