Medellín and the Aburrá Valley · Monday to Friday, 8:00 a.m. to 4:00 p.m. · Saturday, 8:00 a.m. to 1:00 p.m.

WhatsApp for business

WAPI: connect WhatsApp to your systems

Connect WhatsApp to your systems: automatic notifications, REST API and web dashboard.

Your applications talk through WhatsApp

WAPI connects your company's WhatsApp lines with your applications to send reminders, confirmations, invoices and verification codes automatically.

It includes a REST API with real-time notifications and a Spanish-language web dashboard where your operators manage multiple lines with roles and permissions. Pronetsys runs it on its own infrastructure and integrates it with your systems and chatbots.

Ideal for

  • Healthcare providers (IPS) and clinics (appointment reminders)
  • Retail, collections and billing
  • Platforms that send verification codes
Person replying to messages on a phone and a computer

Features

What you can do with WAPI

Multiple lines

QR code pairing with a setup wizard and automatic reconnection.

Rich messages

Text, image, video, audio, PDF, location and contact; replies and reactions.

Scheduled sending

Bulk sending with configurable pauses between messages.

Real time

Incoming messages via signed webhooks or WebSocket, with delivery and read receipts.

Role-based dashboard

Administrator, operator and read-only roles, with lines assigned per user and API keys.

Metrics and documentation

Logs, metrics, a message tester and API documentation.

Frequently asked questions

Answers to your questions about WAPI

Is it Meta's official WhatsApp Business API?

No. WAPI connects to WhatsApp through WhatsApp Web. We recommend using dedicated lines and good sending practices, and we advise you based on your company's message volume.

Does it integrate with my systems?

Yes. It offers a REST API and real-time notifications to connect it with your CRM, ERP, ticketing system or chatbots.

Other Pronetsys platforms

Electronic invoicing and POS

Posfac

Electronic invoicing compliant with DIAN, Colombia's tax authority, and cloud POS, with a version for every type of business.

View details about Posfac

Recruiting and hiring

Selektia

End-to-end recruiting: from the published job opening to the first day of work.

View details about Selektia

All our platforms

See WAPI in action

Schedule a free demo: we show you the platform with a case similar to your business and answer your questions.

Chat with Pronetsys on WhatsApp